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MPowered Counseling Services LLC

Frequently Asked Questions (FAQs)

Please reach us at mpoweredcounselingservicesllc@gmail.com if you cannot find an answer to your question.

Yes; however, because I value everyone who comes my way, I require a 15-minute consultation call (free of charge) for my potential client and I to determine together whether we’d be a good fit for one another to move forward into therapy. This is a time for us to discuss what the person’s goals are for therapy, what the person looks for in a therapist, my therapy approach, other questions/concerns are addressed, and discuss any further steps. 


Unfortunately, I do not accept insurance directly, as my services are mostly private/self-pay (via VISA, Mastercard, American Express, Discover, and health savings account). However, I do partner with several programs that may cover some or all of therapy service fees, based on an individual’s need and/or benefits. See additional information below and feel free to ask me more about this! 


***PLEASE NOTE BELOW: 

>>>I do accept Loveland vouchers! Visit https://thelovelandfoundation.org/therapy-fund/ for more information.

>>>I partner with many Employee Assistance Programs (EAP) to make my services more accessible to those who may not be able to afford therapy out of pocket or through their insurance. Talk to your Human Resources (HR) department to see if your job offers this FREE benefit!

>>>I’ve also partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through out-of-network benefits.

Mentaya is perfect if you:
• Have out-of-network benefits
• Feel overwhelmed by superbills and insurance
• Have submitted superbills but failed to get any reimbursement
• Simply want to skip the hassle of paperwork!

Here's how it works:
1. Sign up for Mentaya: https://mentaya.co/inviteclient/ZMYQ3rb72p8aDKGgks1G
2. Our practice will enter your sessions into the platform.
3. Mentaya submits the claim and handles any insurance follow-up.
4. You get reimbursed by insurance!

Mentaya charges a 5% fee per claim, which includes handling any paperwork required,
dealing with denials, and calling insurance companies.
It's risk-free: They guarantee claims are successfully submitted, or a full refund of their fees.


>>>If you are uninsured or underinsured, you may qualify for a sliding fee scale option with Open Path https://openpathcollective.org/client/registration/, whom I also partner with.

>>>I am also happy to provide resources and direction as a person searches for therapists who may meet their needs if they prefer utilizing their insurance. 


Each session is about 50-60 minutes, and costs $125 per session (if not utilizing or going through programs I partner with; see above question/information). 


I typically see clients once a week; however, this is based on client needs. Depending on the circumstances, a client may have a difficult week in which they may request to see me twice within that week, and I will try my best to accommodate this. I also have some clients who may see me once every two weeks.


Currently, I see clients within my private practice Monday thru Thursday, typically between the hours of 10am and 5:30pm. I may see a few clients on Friday depending on the need. 


Typically, I can start with a client within a week of the consultation call. 


Currently, I am only seeing clients virtually, on a HIPAA-compliant platform called Simple Practice. 


MPowered Counseling Services LLC

Hampton, VA, USA

804-471-3812

Copyright © 2025 Mpowered Counseling Services LLC - All Rights Reserved.

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